William Heath to Deliver Keynote Address on The Citizen and Personalised Services
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William Heath, Founder of Ctrl-Shift, will be delivering a keynote address at Government 2010.
William will focus on how citizens need to be empowered to create personalised services and take ownership of data held by government about them…
Start with a diagram that puts your own organisation at the centre of the universe. Gather as much personal data as possible at every stage. Keep it for ever. Buy in more data from brokers to try to try to fill the gaps. Then share it with other organisations. I call this the wrong way to share data. William Heath
William founded Kable Ltd, the public-sector IT research business now part of Guardian News & Media. He chairs the Open Rights Group and is on the advisory council of Foundation for Information Policy Research. He moderates the Ideal Government blog which asks what we want from e-enabled government, and is fellow of the Young Foundation working on online feedback about public service quality. William is a founder of the Mydex Community Interest Company with Iain Henderson and Alan Mitchell.
