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Archive for December, 2009

(News Release) IBM (NYSE: IBM) today announced that it has signed an eight-year agreement with Essex County Council to help the Council deliver enhanced services and savings to achieve its declared vision of providing the best quality of life in Britain for its residents. 

As strategic partner, IBM will provide a range of transformation services that may include the design, management and delivery of front-end customer services, back-office and corporate systems; together with business consulting and technology. 

As part of the agreement, IBM and Essex also today announced the signing of the first two projects, which are the initial stages of the transformation program and will involve the modernization of the Council’s back-office function and streamlining of procurement. 

Brendon Riley, Chief Executive of IBM UK and Ireland said, “Essex County Council is recognized as one of the most innovative councils in the UK. Drawing on IBM expertise, we will work closely with the Council as it moves towards a more efficient, customer-focused organization that delivers first class front-line services.” 

Leader of Essex County Council, Lord Hanningfield said, “IBM has demonstrated its ability to help us deliver our vision of providing the very best quality of service for our residents. Working together we will also be able to keep council tax low and deliver real value for money for Essex residents. This is the most ambitious project that the Council has undertaken, and finding the right partner to help us deliver it is a vitally important step.” 

Categories : News
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Dec
15

2009 eGovernment Awards

Posted by: Jeffrey Peel | Comments (0)

EgovawardsSorry for the delay in posting this but I’ve only just noticed that the on-demand video of the best online public services awards ceremony is now online.  The event was part of the Ministerial eGovernment Conference in Malmo held on the 19th and 20th November. 

Click on the pic over there to the right to watch the awards ceremony. 

If you can be bothered, here’s the list of winners… 

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Simon Cowell - From X Factor to P Factor?

Simon Cowell - From X Factor to P Factor?

As we trailed yesterday on Government 2010, Simon Cowell – of X Factor fame – was interviewed by Kirsty Wark on Newsnight last night.  And he admitted that he had been considering some type of “referendum” format show to allow the general public to decide on matters of national importance.  He referred to big issues such as our troops in Afghanistan and Iraq.  He also mentioned knife crime, and the effectiveness of the judicial system.

In short, it would appear that he has in mind a political version of X Factor – P Factor? 

To an extent that’s the problem.  While 20 million people watched X Factor on Saturday evening I’m just not convinced that Political Factor would be quite so captivating a view.  I presume Mr Cowell would propose presenting the various flavours of the argument and allowing the nation to decide.  However, that, I presume, would require politicians to present the counter-arguments.  Or perhaps academics or other experts would be required.  But that is hardly the same as a song show.  Political debates are not exactly as engaging for the audience.

Or perhaps I’m wrong.  Perhaps it’s all about presentation.  Perhaps Syco TV and Simon Cowell’s production team could sprinkle their fairy dust over the format and produce something as engaging as the X Factor final – which kept around 20 million viewers engaged for 2 hours on a Sunday evening. 

But then there is the voting system.  While 3.5 million votes may have been cast on Saturday and Sunday evenings for the X Factor Finalists the main voting channel was telephone.  If you squinted hard enough you may have noticed that free voting via the ITV web site was permissible.  Sky and Virgin viewers could also vote using their keypads.  But the system required no prior registration.  Multiple voting was permitted.  There was no representativeness in the achieved sample – except that it represented those most keen to spend most money to see their favourite singer win.  That’s hardly a basis for deciding on life and death issues like a British troop presence in Iraq.  And ITV has also been mired in controversy in its ability – or inability – to run the flawed system it has. 

But, let’s return to Cowell’s point.  If done right, the mood of the nation can be taken using TV coupled with a feedback mechanism.  Moreover we live in a society where technology is so pervasive that perhaps the time is right for mass participative democracy.  That would achieve some really laudable aims. 

For one thing it might allow less of a reliance on Party-based politics where politicians, increasingly, have to behave more like sycophantic middle-managers than free thinkers.   So obsessed has the Party based system become with popular opinion that the very rationale for Party politics is declining.  Parties are fragmenting over single issues.  And single issues can easily be decided using mass participative referenda.

All-Internet pollsters – such as YouGov – have developed processes for achieving highly accurate predictions of election outcomes by having well structured and representative panels.  It is not beyond the realms of possibility that a mass participative panel could be created.  It may require a single, secure, registration based Internet based system in the short term – but it is doable.  Over time multiple or preferred channels could be offered. 

There are arguments against referenda based systems.  Mostly the negative arguments are put forward by career politicians who seem to believe that they have a God-given right to decide our futures on our behalf. 

However, the time is rapidly approaching where people of all talents – including effective mass communicators like Simon Cowell – should play their parts in deciding what a better system of democracy might look like. 

I’ll end with an anecdote.  Next year the government will be bringing to parliament a draft Digital Economy Bill that features a highly controversial series of clauses relating to copyright.  This is a yawn-inducing issue for most of the population.  But it is important.  The government’s Digital Tsar, Stephen Timms, has recorded a video explaining the Bill.  It’s on YouTube.  Last time I looked, just a minute or so ago, it had been watched 865 times.  Last time I looked, Susan Boyle’s Britain’s Got Talent Audition video had been viewed over 81 million times. 

Go for it Simon.

Categories : Opinion
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Dec
14

Syco TV to do Government 2010?

Posted by: Jeffrey Peel | Comments (1)

sycotvHot on the heels of ’saving’ ITV, Simon Cowell, has suggested in an interview with BBC Newsnight that he can do democracy too. 

In the interview he said, “If you went around the country, it would be five or six big issues which I think are really, really important in people’s lives.  So I think there could be some kind of referendum type TV show where you can speak on both sides and then open it up to the public to get an instant poll…

“It would be a good way for me to get involved in politics … it would be controversial, the public would eventually make the decision…

“If you actually asked most people in the country why are we there [Afghanistan], I couldn’t even tell you … I knew why we were in the Falklands, I don’t know why we’re over there. So when I see all these people coming back dead, I think we have a right to have a say in something like that. Or knife crime, I don’t think that the justice system is working properly at the moment.”

What do you think?  Should Syco TV oversee the process of policy decision-making as well as electing the next pop superstar?  Is this how mass participation and edemocracy should work together?

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Eng_logo_full_colThe Conservative Party has today published a government IT strategy paper on that was due to be published, officially, over the next few days. 

The Conservatives have put this on their new IT campaigning site on Wordpress.

You can read the report in full here

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